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Showing posts from October, 2023

Setting Up Approval Workflows for External Users in Power Automate

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Setting Up Approval Workflows for External Users in Power Automate Approval workflows are a vital aspect of Power Automate, streamlining business processes with ease of setup and immense value. In the past, these workflows were limited to internal users within an organization, posing challenges when approvals needed to be sent to external parties such as customers or potential employees . Customer Query Recently, a customer approached us with a specific need: they wanted to create an approval workflow using Power Automate for external users, without requiring these users to possess a Power Automate license for approval actions. Challenges and Initial Approach Initially, we explored the option of setting up external users as guest users in the customer’s Azure Active Directory. However, this approach wasn't viable as it still required Power Automate for actual approval or rejection. Discovering a Workaround Despite the challenges, we devised a workaround that effective...